|F&A Operations - BPO|
|BPO / ITES / Telecaller / Customer Care|
|Team Leader Voice / Non Voice|
|4 - 8 Years|
|20 -26 Lacs (P.A.)|
-Responsible to Lead Operations & service delivery for existing and all new deals in pipeline.
-Front ending the clients and should have capability to understand requirements and customer expectations and deliver solutions
-Will be Required to deliver End to End business impact and drive productivity to ensure best-in class implementations / streamlining the onshore/off shore operation
-Should be able to Manage all three towers of F&A
-Should be able to understand the changing environment/ client needs and providing solutions
-Ability to manage Large Span of complex business and operations teams.
-Managing knowledge design, implementation & support for complex F&A domain. Monitor & review solution implementation process in a collaborative manner.